We are here to advise you

At Wright Tea, we understand that choosing the right tea can sometimes be a challenge. That’s why our experts are always ready to assist you in making the best choice. Whether you’re looking for a new favorite for yourself or a special gift for a tea lover, we are here to advise you gladly.

Our head sommelier, Guillaume Pinaud, is a passionate tea expert with in-depth knowledge of various tea varieties, flavors, and brewing methods. He is ready to take you on an unforgettable journey through the enchanting world of tea. Whether you are a seasoned tea lover looking to pamper your taste buds or someone curious about the versatility of tea, Guillaume will guide and inspire you. In addition to selecting tea based on taste, Guillaume Pinaud will also assist you in the brewing process because preparing tea is an art in itself. He will provide you with practical tips and secret techniques to get the best out of each cup of tea. From determining the ideal water temperature to respecting the correct steeping time, Guillaume is eager to share his expertise with you, so you can consistently brew the perfect cup of tea.

Whether you’re in search of a refined green tea, an aromatic black tea, a soothing herbal tea, or an exciting new creation, Guillaume will advise you and select the perfect tea that aligns with your personal taste and preferences.

At Wright Tea, we take pride in our range of high-quality teas, sourced from carefully selected tea gardens around the world. Immerse yourself in the fascinating world of tea and let Guillaume lead you on a flavorful journey. Discover new teas, learn about the rich history and traditions, and savor the calming and invigorating moments that tea has to offer. Feel free to reach out to us for personalized product advice.

Contact Us

  1. Where can I go if I have a question? If you have a question, we would like to refer you to our frequently asked questions. If the answer to your question is not listed here, you can contact our customer service.
  2. How can I contact customer service? You can contact our customer service via email (info@wrighttea.eu) or by phone (+31 (0)88 24 088 28). If you prefer, you can also contact us via Instagram.
  3. When is customer service available? Our customer service is available on weekdays from 09:00 to 17:30.
  4. How quickly can I expect a response when I send an email? On weekdays, we respond to emails within 24 hours. So if you send an email after 17:30 on Friday, it may be that you will not receive a response until Monday.
  5. What are the costs of telephone contact with customer service? The telephone contact with our customer service is at local rates. This means that you only pay the costs of a local phone call.
  6. Is Wright Tea located in the Netherlands? Yes, Wright Tea is located in the Netherlands, at Schouwburgplein 34, 3012 CL Rotterdam. Please note: this is not a visiting address, but exclusively for returning orders. For more information about returning orders, we would like to refer you to our ‘Returns‘ page.
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